MPHASIS RECOGNIZED AS ENTERPRISE INNOVATOR IN HFS HORIZON DIGITAL MARKETING AND SALES SERVICE PROVIDERS, 2023 REPORT

At Mphasis, we adopt evidence driven design approach to create highly personalized experiences for our clients' customers.

Mphasis is recognized as Enterprise Innovator in HFS Horizon Digital Marketing and Sales Service Providers, 2023 report for our expertise in driving personalized experiences for customers and employees.

Mphasis Experience Design capabilities utilizes journey-based models and end-user research at every stage. We leverage the design thinking methodology to create innovative solutions and combine with rapid prototyping to ensure iterative augmentation.

Know more about our Experience Design offerings.

Mphasis strengths noted in the report include :

• Experience design approach for highly personalized customer experiences
• Digital CX opensource ecosystem for managing and monitoring digital marketing operations
• Mphasis being highly valued for customer experience expertise by clients

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