MPHASIS GLOBAL MICROSOFT BUSINESS APPLICATIONS CENTRE OF EXCELLENCE
A Strategic Partner for Microsoft
Dynamics 365 & Cloud Innovation
Services
Our long and deep experience with Dynamics across many industries helps us deliver projects that enable business growth, optimise business costs and improve competitive advantage. As a Microsoft specialized partner our teams have already delivered 340+ Dynamics projects over more than 2 decades.
With over 26 years of experience, Mphasis empowers global enterprises to unlock the potential of Microsoft Business Applications. We integrate automation, AI, and analytics into every operational process to enhance performance and respond faster.
Engineering is in our DNA – We didn’t just implement the software; we helped build it. We pioneered the Lean Manufacturing module for Dynamics AX, which is now a core component of Dynamics 365 Finance & Supply Chain Management. Today, we leverage deep engineering heritage to deliver risk-managed digital transformation, bespoke AI solutions, and seamless Azure Cloud Services. With our in-depth knowledge, we develop comprehensive platforms that empower businesses to capitalise on new opportunities, enhance customer service, and streamline operational complexity.
Mphasis leverages the potential of the full suite of Microsoft Business Applications, along with carefully chosen Independent Software Vendor (ISV) solutions, and innovative no-code and low-code Microsoft applications to deliver a comprehensive strategy for enterprises.
Mphasis’ delivery model is tailored to cater to the unique needs of enterprises and follows a detailed process .
Engineering is in our DNA. We engineer for every industry, bringing deep domain knowledge to each vertical we serve.
Increase production throughput and reduce cost-to-serve with connected, intelligent manufacturing.
End-to-end visibility across engineering, planning and shopfloor execution using real-time data and IoT.
Integrated engineer-to-order and project manufacturing aligning design, procurement and production.
Predictive asset maintenance and lifecycle management to maximise uptime and operational performance.
AI-driven demand forecasting to predict disruptions before they impact delivery.
Asset Management for Predictive Maintenance to maximise equipment uptime and extend asset lifecycle.
Lean Operations to eliminate waste and optimise value streams with digital Kanban and production scheduling.
Faster, cheaper, and smarter goods movement using advanced Warehouse Management with advanced picking strategies.
Automation to speed up fulfilment.
Automated Vendor Management with streamlined procurement portals.
Automated vendor performance scoring.
Reduce transportation costs and improve delivery performance with real-time, optimised logistics.
Dynamic route optimisation and live shipment tracking using telematics, traffic and weather data.
Seamless carrier and 3PL integration to streamline planning, execution and settlement.
Data-driven cost-to-serve optimisation across the end-to-end logistics network.
Improve customer experience and operational efficiency with unified, data-driven financial platforms.
Single view of customers and policyholders across sales, service and operations.
Streamlined onboarding and lifecycle management to increase efficiency and compliance.
Integrated financial management, forecasting and reporting across complex organisations.
Improve financial transparency, governance and service impact with compliant digital platforms.
End-to-end financial management and grant tracking with full auditability.
Unified view of donors, stakeholders and service delivery outcomes.
Scalable cloud solutions to reduce operational overhead and maximise front-line impact.
Our transformation approach empowers visionaries and industry leaders, including C-suite executives (CIOs, COOs, and CFOs) to unify fragmented systems into a single source of truth, ensuring data-driven growth and governance. We also guide organisations transitioning from legacy on-premises systems to cloud-first strategies embedded with AI and analytics.
At Mphasis, we believe the future of work is intelligent, contextual, and deeply human-centric. Our Microsoft Practice is purpose-built to help enterprises unlock the full potential of Microsoft Business Applications, M365 Copilot and Agentic AI, transforming how teams collaborate, make decisions, and deliver value.
As a recognized AI First Mover, Mphasis brings deep expertise in agentic transformations using Copilot Studio and Azure AI foundry across industries. Our practice is anchored in real-world use cases, proven delivery methodologies, and a robust ecosystem of certified engineers and domain specialists.
Successful transformation requires more than implementation. We use a holistic approach to ensure adoption and ROI:
Our team works with you to define and document the business and technology strategies that will work for you in your business, as part of the transformation program.
Our experienced consultants and pre-implementation validations identify and mitigate risks before deployment begins. Our team actively manages the risks with you, cooperatively.
Technology only works if people use it. Through our comprehensive adoption programs, we help your team navigate the change journey through transformation.
Your data is your biggest strategic asset, our team works with you to ensure foundational integrity, security, and accessibility are established for AI data readiness.
We don’t just turn on Copilot. We configure intelligent automation and predictive analytics to solve specific operational headaches.
Our relationship doesn’t end at "Go-Live." We provide continuous support and evolution strategies through our helpdesk, one version update and regression testing services.
Our core strength is not just implementing technology, but understanding its fundamental architecture, the Engineering DNA that provides a stable, flexible foundation for an enterprise’s digital future. From developing the Lean Manufacturing module for Dynamics AX for Microsoft to delivering AI-powered solutions today, innovation is at the heart of Mphasis.
We enable modern innovation with: