REIMAGINE UNDERWRITING WITH NEXT-GEN INTELLIGENCE

Our Smart Underwriting (smartUW) offering is an intelligent underwriting solution powered by cognitive automation, predictive and prescriptive analytics and deep domain expertise. Through this solution, we bring game-changing advantages in insight generation, customer experience and agile efficiency while bolstering profits. Through powerful intelligence, smartUW integrates the back, middle and front office operations to present a unified and engaging handshake of self-service and digital containment—between the customer and the insurer’s underwriting and sales functions.

At the heart of smartUW is Mphasis Ops Genie, which is an end-to-end integrated framework offering:
• Operations excellence driven by our center of excellence model, skilled and experienced professionals and the strong support of our shared services pool 
• Cost optimization enabled by our flexible, component-based pricing with a choice of CAPEX or OPEX models
• Cognitive automation of front, mid and back office operations using robotic process automation (RPA) tools for minimal manual Intervention in STP cases
• Domain expertise in insurance and financial services that ensure domain-specific and ready-to-use processes
• Digital excellence for reimagined customer engagement through a 360-degree view, Design Thinking methodologies and self-service for STP
• Advanced analytics enabled by our proprietary cognitive automation platform DeepInsights™ for accurate decision-supporting insights and pre-built models–including Risk Assist, Ops Assist, MIS Assist and Pricing Assist.