STEP UP CUSTOMER ENGAGEMENT WITH MICROSOFT CRM SOLUTIONS

Mphasis, in collaboration with Microsoft, has launched an initiative to help organizations develop a customer relationship management (CRM) strategy that delivers a solution valuable to all areas of your business and is flexible to change as business needs evolve. We offer true customer value enhancements and can work with you to analyze your current situation and identify a new solution that best fits your organization.

The Mphasis Microsoft Dynamics CRM competency combines our extensive Microsoft technology experience and our many years of experience in CRM functional knowledge. This provides a robust global delivery capability and leverages trained and experienced resources in our centers of excellence in the UK and India and our delivery centers across the globe. We have CRM industry experts in CME (telco), government, financial services, retail, manufacturing, utilities, life sciences, transportation, and logistics.

We have significant experience in delivering Microsoft Dynamics CRM solutions covering case management, migrations from other CRM solutions, web-based customer self-service, and integrations with external third-party applications including mobility solutions and scheduling software. By working autonomously with Hewlett Packard, the largest Microsoft partner in the world with the greatest number of certified specialists, we offer business-proven solutions and implementation expertise to reduce risks, lower costs, and improve quality. HP Enterprise Services is a Microsoft Global Alliance Partner, a Gold Certified Partner, and is also one of the largest Microsoft Enterprise partners to deliver Microsoft Dynamics CRM consulting and solutions in enterprise scenarios.