One of the important responsibilities of Front2BackTM transformation is to create a System of Engagement that addresses the needs of the disabled. The Web Content Accessibility Guidelines (WCAG) are specific regulations and guidelines that specify how to make content accessible for people with disabilities and with limiting devices such as old mobile phones. For enterprises to build adherence to WCAG 2.0, the Mphasis Service Program provides five key advantages over others. They include:
• Recognized domain expertise
• Modular, end-to-end solution
• Tool-agnostic and a mixed-methods testing approach
• Competitive pricing
• Existing partnerships with disabilities advocacy groups
• Consulting: Adoption of WCAG 2.0 starts with assessment consulting. The Mphasis consulting team assesses web properties and provides an accessibility report with a Program Governance approach.
• Change Management: Next, a change management program is implemented which includes training and education for how to implement the WCAG 2.0 Guidelines.
• Execution: This involves the implementation of WCAG standards and accessibility fixes across both Web and mobile interfaces.
The following lists our offerings that enable enterprises to conform with WCAG:
• Review digital content for conformance with WCAG 2.0 A, AA, and AAA
• Remediate digital content for conformance
• Caption and create audio description, review, and remediation
• Conduct accessibility-program-maturity and life-cycle-integration assessments for DOJ/government readiness
• Educate and train for accessibility and digital inclusion
• Create mass-scanning tools to support dashboard development for conformance tracking
• Review and develop SOPs, governance, and policy to support accessibility and digital inclusion
• Consult with marketing and corporate teams to refresh a company’s image around accessibility and digital inclusion
