Services
The healthcare industry is undergoing a fundamental shift powered by artificial intelligence, data intelligence, and rising expectations for personalized, value-based care. Payers and providers are reimagining how care is designed, delivered, and managed—modernizing core systems, simplifying complex interactions, and activating real-time data at scale to unlock the full potential of AI across the enterprise.
Mphasis enables healthcare organizations to lead this transformation. We help payers and providers build intelligent, customized health plans and digital health solutions that improve access, affordability, and outcomes. By modernizing core platforms, enabling interoperable data ecosystems, and embedding AI throughout operations and care workflows, Mphasis delivers connected, on-demand experiences for members, patients, and providers.
Our solutions drive measurable impact—optimized care delivery, reduced administrative burden, smarter decision-making, and differentiated experiences—helping U.S. healthcare organizations accelerate the shift from volume to value with AI at the core.
Javelina® Healthcare Experience Framework
The Javelina® Healthcare Experience Framework is a unified digital engagement platform that powers seamless, personalized healthcare experiences across web, mobile, and conversational channels.
Built as a customizable, multi-tenant, white-label SaaS solution, the framework integrates effortlessly with Javelina® and non-Javelina® platforms, enabling payers and healthcare organizations to rapidly modernize member engagement without disrupting core systems.
Javelina® Core Administration Platform Services
Mphasis Javelina® delivers one of the most modern, digitally enabled, and scalable payer claims platforms in the market—backed by deep expertise in the self-funded payer ecosystem.
Designed to help payers operate efficiently under increasing cost pressure and regulatory scrutiny, Javelina® combines platform flexibility, proven performance, and rapid adaptability to support today’s evolving healthcare models.
Javelina® Platform++
Mphasis Platform++ is a comprehensive BPaaS model purpose-built to modernize self-funded health plan operations. Built on the Javelina® core administrative payer platform, it unifies technology, operations, and deep payer expertise into a single, outcome-driven solution—reducing administrative complexity, configuration effort, and resourcing overhead while enabling scalable growth.
By seamlessly integrating platform, people, and processes, Platform++ replaces fragmented operating models with a fully managed, consumption-based service. Health plans benefit from faster time to market, predictable costs, and the agility to respond to evolving regulatory, market, and member needs—without the burden of managing legacy systems or multiple vendors.
Javelina® Data Products Platform
Mphasis, through its Javelina® Data Products Platform, provides a highly modular, scalable, and data-ready architecture that integrates seamlessly with third-party systems, including both legacy and modern data warehouses across the payer ecosystem.
The platform supports end-to-end orchestration of data ingestion, transformation, modeling, and analytics, enabling payers to operationalize data, generate actionable insights, and drive efficiency and innovation at scale.
MPHASIS HEALTHCARE - CONNECTED TO THE FUTURE
MPHASIS ASSISTED ENROLLMENT FOR HEALTHCARE
MPHASIS' AI-DRIVEN VIRTUAL MEMBER CHAMPION
