social share alt icon

MPHASIS DELIVERS A COMPLEX GLOBAL CARVE-OUT ON TIME, ON BUDGET, AND WITH ZERO BUSINESS DISRUPTION

THE CLIENT

 

Aptia is a global provider of pension, employee health, and benefits administration services, with operations across the UK, US, Portugal, and India. Formed following Bain Capital Insurance’s acquisition of Mercer’s US health and benefits administration and UK pension administration businesses, Aptia supports organizations in managing critical employee benefit programs at scale

 

THE OBJECTIVE

 

Following Aptia’s carve-out from Marsh McLennan, they needed a trusted technology partner to build a fully independent, scalable IT estate within fixed regulatory, budget, and TSA exit deadlines, without disrupting live business operations. Stringent security and compliance requirements ruled out a conventional lift-and-shift approach, requiring the team to rebuild 280 applications from source code, re-engineer more than 150 integrations and associated pipelines, cleanse and validate over 2,500 databases and 45 million documents, and transition more than 4,500 users across the UK, US, India, and Portugal. Expanding scope, complex legacy dependencies, and a fixed-price delivery model added further pressure, leaving no room for missed deadlines, budget overruns, or operational disruption.

MPHASIS SOLUTION

 

Mphasis delivered an end-to-end transformation under Project NEON, creating a secure, independent IT estate for Aptia across four countries. Using the CAST application intelligence platform, Mphasis first mapped complex application and data dependencies, then rebuilt 280 applications from source code in a greenfield AWS environment, re-engineered more than 150 integrations, and migrated over 2,500 databases and 45 million documents through carefully governed waves. The team also developed custom tools to securely cleanse and validate data at scale, consolidated three RPA platforms into Microsoft Copilot, and brought together specialist capabilities across AWS, Microsoft Dynamics 365, Salesforce, and the Mphasis Javelina™ platform.

RESULT



Delivered at Scale


  • 280 applications rebuilt and migrated
  • 2,500+ databases transitioned
  • 45 million+ documents migrated
  • 4,500+ users onboarded to the new environment

Delivered Business Value


  • Fully independent technology estate established
  • Business continuity maintained throughout the transition
  • Foundation created for future innovation and operational agility
  • Three-year extension agreement signed following the program's success

Delivered on Time


  • US exit completed on June 30, 2025
  • UK exit completed ahead of the contractual deadline
  • Program delivered without commercial disputes