In a digital transformation era, your IT infrastructure must seamlessly support the changing business requirements with agility, flexibility and adaptability. The need for continuous innovation and enhanced user experience should be delivered without compromising on reliability, availability and predictability of IT infrastructure at all times.
Mphasis Infrastructure Services helps to seamlessly manage diverse and complex ever-changing infrastructure without increasing the cost of operations. This sets the stage for adoption of nextgen technologies including cloud, software-defined data centers, software defined network and next-gen employee workplace.
Our IT infrastructure management solutions transform infrastructure and operations to support the demands of an agile, nimble, and secure hybrid IT environment – and enable cost efficiencies to fund digital and other business transformations.
Powering end–to–end service integration and management
An integrated service management and intelligent automation platform, InfraGenieTM is the Mphasis AI-enabled solution for predictive, highly automated, zero-touch service delivery & operations management.
The platform provides :
Seamless management of hybrid environment - on premises, co-located
Always-on infrastructure : 30% reduction in incidents, ~ 80% reduction in MTTR
Superior user experience Omni-channel including Mobile enabled
Unified consistency across the IT landscape
Highly automated operations
IT Infrastructure Management refers to overseeing and optimizing an enterprise’s IT environment to ensure secure, scalable, and efficient operations.
It includes managing hybrid and cloud infrastructure, IT operations, automation, monitoring, IT service management, security, compliance, end‑user support, and continuous improvement frameworks that enhance performance, reduce costs, and enable agile digital transformation.
Mphasis manages hybrid and cloud infrastructure through its InfraGenie™ AIOps‑enabled platform, offering automated provisioning, unified monitoring, cost and performance optimization, disaster recovery, and secure workload mobility.
It integrates FinOps, SecOps, and observability, supports multi‑cloud environments, ensures compliance, and delivers zero‑touch operations for scalable, resilient, and efficient hybrid IT ecosystems.
Automation improves IT infrastructure management by accelerating incident detection, correlation, and root cause analysis through AIOps, reducing manual effort and improving reliability.
Mphasis uses platforms like InfraGenie™ to automate IT infrastructure management and enhance service quality, speed up resolution, lower operational costs, and boost overall efficiency across hybrid and cloud environments.
Yes. IT Infrastructure Management services help reduce operational costs by automating routine tasks, optimizing resource utilization, reducing incidents, streamlining IT operations, and improving efficiency with standardized processes and continuous improvement frameworks.
All of these lower overhead while enhancing performance.
Mphasis ensures infrastructure security and compliance through multi‑layered controls, including data encryption, identity and access governance, policy‑driven compliance frameworks, and continuous monitoring.
AIOps‑enabled platforms like InfraGenie™ enhance threat detection, automated remediation, and audit readiness across hybrid and multi‑cloud environments, ensuring secure, compliant, and resilient operations.
