INTELLIGENT INFRASTRUCTURE MANAGEMENT POWERED BY AUTOMATION AND ANALYTICS
Services
In a digital and cloud era, your IT infrastructure must go beyond being just ‘fit-for-purpose’. It needs to be intelligent, agile and always available. It must be flexible and adapt to changes with speed. It must improve speed-to-market as it responds to ever-changing business requirements. It must power innovation and rapid strategic transformation with enhanced user experience. Most important, it should achieve all of these at reduced cost of operations.
Intelligent foundation for Hybrid Infrastructure Management
Mphasis next-gen Infrastructure Services are designed to unlock your strategic vision with unprecedented performance. Our business-friendly and intelligent solutions cost-effectively transform your infrastructure and operations to support the demands of an agile, nimble, and secure hybrid IT environment.
Mphasis InfraGenie™ our integrated and intelligent service management and automation platform , enables our clients to realize their transformation objectives.
With domain-separated multi-tenant platform, InfraGenieTM manages the complete ticket lifecycle in a completely automated and zero-touch model - be it an incident resolution or a service request fulfilment. It ensures industry-best-in-class service delivery and end-user experience.
Our business-friendly and intelligent solutions and services achieve the following outcomes for your organization:
Seamlessly manage a hybrid environment - on premises, co-located, and on the cloud
Higher efficiencies - 30% reduction in incidents, ~ 80% reduction in MTTR
Highly automated operations
Superior user experience
Significant cost reduction
Single source of truth and single system of record - unified and consistent across the IT landscape
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